However, each account must be linked to a different phone number as it is not possible to have more than one account with the same number. How to migrate from a personal WhatsApp to WhatsApp Businessįirst of all, it is important to understand that it is possible to use both WhatsApp Messenger and WhatsApp Business on the same device. Another suggestion is to create a welcome message, which will create a customer’s first impression of your company. In addition, users will know that they are dealing with a business account and you will be able to provide them with useful information about your business directly from your profile, such as location, industry, description, website and email.Īnother great feature of the tool is the ability to set automatic messages – there are countless possibilities, the only limit is your creativity!Ī good option is to set up an away message when you are unable to respond – so users will know when they can expect a response. With the WhatsApp Business API, you will be able to reach your customers more efficiently and assertively, as it is possible to have multiple attendants, create chatbots and carry out integrations and automations approved by WhatsApp Inc. If you have a company, whether large, medium or small, you should know the importance of maintaining a solid presence on WhatsApp, especially when it comes to customer relationships.
If you want to know what WhatsApp Business is for and why it’s worth having a business account, we’ll explain below.
Pesquisa76% of respondents to an Opinion Box survey stated that they communicate with companies through WhatsApp and 52% buy products and services through the app.
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